Biometrika - Driver and support

In this section you can find the latest device-drivers version of Biometrika hardware products.

Customer technical support

For any problem with Biometrika hardware or software products e-mail to techsupp@biometrika.it.

For a more efficient support, for each single problem please include the following information:

Name and version of the product
Serial number of the scanner as reported by its label
Purchase date
Manufacturer and Model of the PC (i.e. HP Compaq dc7600)
Operating system of the PC (i.e. Windows XP)
Service Pack installed, if any (i.e. Service Pack 2)
The exact sequence of steps which causes the problem
In case of problems with the Fx2000/Fx2100/Fx3000/Fx3100/HiScan/HiScan PRO, include the report generated by the "Test and Configuration" utility (Control Panel)